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meet the team

Overview

At Titan Garage Doors, our dedicated team is the backbone of our exceptional garage door repair services. Our roster includes certified technicians, friendly customer service representatives, and experienced project managers. Each team member brings years of experience and undergoes continuous training to stay at the forefront of industry developments. We’re committed to professionalism, punctuality, and precision in every job. When you choose Titan Garage Doors, you’re partnering with a group of passionate experts focused on your satisfaction and the optimal performance of your garage door system. Our collective expertise ensures that your garage door needs are met with the highest standards of quality and care.

Team Members

ben-j

Ben J - Owner

Ben Jacoby is the CEO of Titan Garage Doors, bringing over a decade of experience in the garage door industry. His expertise spans leadership in field operations, marketing, and business management. Ben’s hands-on approach ensures that his team delivers exceptional service while his strategic marketing insights drive the company’s growth. Under his leadership, Titan Garage Doors has become a trusted name in the industry, known for reliability, customer satisfaction, and innovation. Ben is committed to continuous improvement, leading with a focus on operational efficiency and market expansion.

andrew-k

Andrew K

  • Role: Service Professional.
  • Experience: 3 years
  • Extra info: Service MVP Certified.
  • Hobbies: Unicycling and RAGBRAI, but never at the same time.
  • Fun Fact: He has never written a check.
brandon-e

Brandon E

  • Role: Sales & Business Development Manager.
  • Experience: 1 year
  • Extra info: Spent 17 years with Best Buy, mostly in the Service/Sales side with Geek Squad.
  • Hobbies: Cycling, photography.
  • Fun Fact: He dislikes sports, but thanks to growing up in Omaha, he enjoys College Baseball.
craig-r

Craig R

  • Role: Senior Technician.
  • Experience: 5 years
  • Extra info: Received “Technician of the Year” award in 2022.
  • Hobbies: Football and DIY home improvement projects.
  • Fun Fact: Cat dad and proud of it. Has three cats named Sprocket, Hinge, and Roller.
gerson-f

Gerson F

  • Role: Senior Technician.
  • Experience: 3 years
  • Extra info: Bachelor’s degree in Criminology and Psychology from Texas A&M.
  • Hobbies: Attending concerts, fishing, camping, volleyball, soccer, traveling, and eating at new restaurants.
  • Fun Fact: Youngest of 8 children.
glen-b

Glen B

  • Role: Service Professional.
  • Experience: 1 year
  • Extra info: DOT Medical Certified, Certified Honda Technician, Food Handlers License, Food Manager License.
  • Hobbies: Enjoys working on his Honda and eating.
  • Fun Fact: Glen speaks four languages and is a proud dad of 2 dogs named Breeze and Shadow.
james-c

James C

  • Role: Service Professional.
  • Experience: 20 years in garage door installation, repair, and maintenance.
  • Extra info: Known as the “go-to” person for the most challenging projects and Holds the company record for most service calls completed in a year.
  • Hobbies: Loves life, liberty, and the pursuit of happiness.
  • Fun Fact: What doesn’t kill me makes me stronger, and it seems to be how life exists around me.
phil-m

Phil M

  • Role: Services Manager.
  • Experience: 7+ years in garage door service management and operations.
  • Extra info: Implemented a new service tracking system, improving efficiency by 30%.
  • Hobbies: Driving the Wrangler with the top off and Marley in shotgun.
  • Fun Fact: My helper is Marley on most jobs. She may be a Labrador Retriever but is a great assistant most of the time.

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